To re-initialize your password, please follow the following steps :

• Step 1: Enter the login that we sent, and answer the security question
• Step 2: Click on the link in the email that was sent to you (check your spam box if you don't receive it)
• Step 3: Define your new password and validate it (it must be at least 8 characters long, contain at least 1 number, 1 capital letter, and 1 lowercase letter)
• Step 4: Connect with your login and your new password from the connection page